One of the greatest advantages of using Therma-Tru impact doors in your next building project is their best-in-class Limited Lifetime Warranty. The confidence that the company has to stand behind its products stems from manufacturing or specifying every single component that is used in its door system.
You’re entitled to a 1 time transferable Limited Lifetime warranty on all Classic Craft ® lines. For all Fiber-Classic®, Smooth-Star®, and Pulse® ranges you can enjoy a Lifetime warranty. You’re also eligible for a 10-year transferable rider on composite door frames from these ranges.
The warranty will apply to any manufacturing defects on the products as long as the original owner makes the application. There is a warranty request web form available to fill out. You as the owner would need to provide the following:
- Proof of purchase
- Pictures clearly showing the defect
- Pictures of watermarks on glass or stamps on hinges
- Any size information that may be relevant to your claim